Help centre

Answers for the journey ahead

Use the booking workspace for journey-specific actions. It keeps messages, documents and decisions attached to the correct booking.

Last updated 26 September 2026

Accounts and saved travel

  • Sign in with the email used to create your account.
  • Saved places and packages appear in your account workspace.
  • Contact support if you lose access or see activity you do not recognise.

Bookings and documents

  • Review the final contract before payment.
  • Upload passports, CNIC records or other documents only in the secure booking workspace when requested.
  • Check that names match the travel documents exactly.
  • Respond to material-change requests and operator documents by the displayed deadline.

Payments, cancellations and disputes

  • Follow only the payment route shown in the booking.
  • Upload proof when a direct operator payment is required.
  • Read the accepted cancellation schedule before cancelling.
  • Open a dispute from the booking if a material issue remains unresolved.

Still need help

Email support@wayzari.com for account and general help, or bookings@wayzari.com with your booking reference for a journey-specific question.